Shipping Policy
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Product Nature: Our seeds are marketed as novelty items and souvenirs, boasting a THC content of 0%. Customers are advised to familiarize themselves with the legislative framework in their respective Country, State, Province, and Municipality before making purchases from our store.
Courier Selection: We employ the services of the most suitable courier based on your location and specific requirements. -
Dispatch Schedule: Clones are dispatched from Monday to Thursdays, ensuring timely delivery.
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Order Processing and Shipping: Most seed orders are processed and shipped within 24 to 48 hours following payment confirmation. It is important to note that processing time should not be mistaken for shipping time; your order will be shipped at the speed corresponding to the selected shipping option.
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Tracking Information: While we do not actively track orders post-shipping, customers are encouraged to refer to the provided tracking information for updates.
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Communication and Updates: Tracking information is communicated via the email address provided during the purchase, with updates continuing until successful delivery. In the event of orders placed on holidays or Sundays, shipment will occur on the next business day. Pre-orders will be shipped upon product receipt.
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Customer Liability: Upon dispatch with the courier, customers assume full responsibility for package delivery. Any issues must be addressed directly with the courier service (USPS/FedEx/UPS), as Clones and Co. relinquishes control over the shipping speed once in the possession of the courier.
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External Factors Affecting Shipping: Factors such as COVID-related shortages, holiday seasons in the US, and large-scale sales events may result in delays. Customers are advised that orders might take additional days to process during these periods.
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International Transactions: Please note that card transactions are not permitted for international shipping.